FAQ
Spa management software FAQ
Can I cancel at any time?
Yes. You can cancel your subscription at any time, with no cancellation fee.
Are there costs for setting up my account?
Yes, there is a one-time setup fee of SGD 400.
Can I import data from the software I use now?
Yes. You can bring over your customer database and product list, and we'll help you do it.
Do I need special hardware or software?
Just a PC, laptop, tablet or smartphone with internet access. Printers, scanners and cash drawers aren't provided, but we can advise.
Is my data safe?
The database is kept separate from the public internet, backed up regularly, and never shared without your permission.
How do I contact the help desk?
Message us on WhatsApp (+65 9081 9792), use live chat on the website or app, or email support@sgspa.net.
Managing a spa is simple
Try it for 30 days, then decide whether to subscribe. No purchase needed to experience every latest feature.