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Our software is developed for easy and efficient daily use. If you do encounter any problems, our support team will be happy to help you!

Frequently Asked Questions

1Can I cancel at any time?
Yes. We provide a package subscription that allows you to cancel at any time. No cancellation fee charged.
2Are there costs for setting up my account?
Account setup cost is SGD400.
3Can I import data from the old program I am using?
Yes. If you are currently using other software packages, you can easily import the customer database and product list into your SGSPA account. We are happy to help you.
4Do I need any special hardware or software to use SGSPA?
The only requirement to use SGSPA is a PC, laptop, tablet, or smartphone and internet connection. We do not provide special hardware such as receipt printers, barcode scanners, or cash registers, but we are happy to advise you on suitable hardware.
5Is my data safe?
Yes, the SGSPA database is separate from the regular Internet, and only our application can access the database. We often make backups to prevent data loss. In addition, we will never access your data or provide it to third parties without your permission.
6If I have any questions or need help, how can I contact your help desk
You can contact our support team in the following ways: Call (+65) 96928360 during office hours. Chat (icon in the bottom right corner of our website and app). Email (support@sgspa.net)

Safety Guarantee

  • System data encryption.
  • System backup.
  • Customer data isolation.
  • Multiple protection of cloud operating environment.

Features guarantee

  • Integrate the government’s safeEntry, the customer scans once, at the same time generates the report required by the police and complete the government’s safeEntry requirements
  • Customers make an appointment, and the masseur's shifts and commissions are automatically calculated.
  • Multi-market promotion
  • Mobile phone online monitoring of the situation in the store

Try it for 30 days

It only takes one minute to set up an account